- Led the team with no manager on duty - Stayed awake as long as I could during 12 Hour Period - sent out accurate passdown with no manager on duty - Double checked open tickets and threads - allowed my team make who was more tired than me to lean on me for support - Had great convo with team mates I dont usually see

- Didn't take the last break - didn't respond fast enough to the APAC Earthquake, took 20 minutes to gather all CCTV and info before posting - a few radio coms

- GET MORE SLEEP - Improve the gamified feature of this app.