End-of-Shift
Friday, May 1 2026Night

ESOC - CUE

What I did well

- Stayed awake - Proactive alarm clearance - Took breaks on time and early - Did unique investigations and backtracked on alarms that seemed suspicious

What I missed

- Did not participate in the investigation redo. Mostly out of ego, as I don't feel the intake or handling process is up to par, and I was shot down when interest was shown to make our process better - Connection with the team lead for this shift is non-existent. We both still showcase professional habits; however, it's only to the basics

What I'll improve

Not to feel too lax on an easy shift. Find more ways to be proactive.

communicationawareness
Comments
No comments yet. Be the first to add feedback.