- Good judgment and problem solving skills showcased alone today - proactive on afterhours logging - Asked advanced and best questions to guards - Used knowledge collected a prior day of scouting for a in the moment problem solving solution

- Delayed escalation due to technical glitch with pictures on Dialpad - Poor camera management and speed with pulling up sites on command - Knowing the difference between HP, HPP, and SBS. what are their roles and when do we reach out to them

Get better with pulling up cams with Genetec and Finding contact info for clearing employees