Friday, May 8 2026Night
ESOC - Cue
What I did well
- Escalated all incidents for the day - Proactive and solution-based leadership - Arrived on time, coming from a work event - Took lunch on time - Stayed awake
What I missed
- Didn't take the last break - posted an incident in the wrong channel - average response time 10 minutes. Standard is 5.
What I'll improve
Trust myself more! Provide a friendlier environment
communicationawarenessleadershipdisciplinepassdownincident responsejudgment
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