- Fast, concise, and self-aware during multiple incidents at multiple busy moments of the day - Helped lead the team through unusual situations strongly and with confidence - Had a conversation with management about helping to implement AI into the workspace. I gave a good introduction and was told we will have a meeting soon to discuss more on his AI vision for the company, and my help in implementing it - very centered in decision-making skills - worked a full 12 Hour shift

- 8 Minutes late for work - Used wrong tags on tickets made - attached the wrong emails to group emails - not aware of using or issuing temp badges - opened the gate for the delivery driver when I should have called security to open the gate

- Arrive Early - Breathe - Celebrate my wins