- Arrived 40 Minutes Early - Made a wireframe for potential update to New Ai HUB for work - Logged all tickets promptly as they were received - Completed a good amount of terminations -

- We are currently not doing Terminations in LA. That went over my Head and made multiple mistakes the last few days not having this passdown clear - was sleepy during top of shift and was not my most alert

- Pay closer attention to the little details - Take opportunity as it appears and ask for apologies later - be daring