End-of-Shift
Sunday, May 31 2026Night

ESOC - CUE

What I did well

- Escalated Multiple incidents in a timely manner - Stayed awake - asked good follow-up questions - situationally aware of tasks that were happening in the background - showed great customer service - showed leadership during times of uncertainty

What I missed

- Arrived 22 Minutes Late - Missed key attention to detail when posting fire drill coms

What I'll improve

- Don't eat too late - Use the bathroom more often - drink more water - pay closer attention to detail - take breaks more often

judgmentawarenessleadershipdisciplineincident responsecustomer servicesituational awarenessattention to detailtimeliness
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