Monday, June 22 2026Special Coverage
ESOC - CUE - OVERTIME
What I did well
- ACCEPTED OVERTIME LAST MINUTE TO ASSIST THE TEAM - quick responses - over the top customer service to high-ranking executives - attention to detail - stayed awake - worked 12 hours - Partnered with the Intel team for a multinational transit opportunity - great teamwork - productive even in the times no one was watching - following up with high valued clientel on processes
What I missed
- Did the least amount of badging requests - arrived 8 minutes late
What I'll improve
- Stay predictive - ask the best questions
communicationawarenessdisciplineincident responseleadershipovertime supportcustomer engagementteamwork
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