End-of-Shift
Monday, June 22 2026Special Coverage

ESOC - CUE - OVERTIME

What I did well

- ACCEPTED OVERTIME LAST MINUTE TO ASSIST THE TEAM - quick responses - over the top customer service to high-ranking executives - attention to detail - stayed awake - worked 12 hours - Partnered with the Intel team for a multinational transit opportunity - great teamwork - productive even in the times no one was watching - following up with high valued clientel on processes

What I missed

- Did the least amount of badging requests - arrived 8 minutes late

What I'll improve

- Stay predictive - ask the best questions

communicationawarenessdisciplineincident responseleadershipovertime supportcustomer engagementteamwork
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