- took breaks on time - completed 25 minutes on investigation - refined my automations - created 2 work order tickets - stayed until task were complete

- arrived 15 minutes late - Was not proactive in letting onsite team know of a access issue - did not look at all possible solutions to a problem - did not properly tag critical events team on a potential tornado threat email. I glossed over it during a busy period as completed - another team informed onsite security of a incoming employee with access issues, this my duty instead I did clerical work sending his issues to teams to fix his access issues

- looking at all possible solutions - complete tasks during moments of being overwhelmed