End-of-Shift
Monday, September 7 2026Night

ESOC - CUE

What I did today

- reviewed 5 hours of CCTV footage to locate unknown individuals - created 2 tickets - completed 1 termination ticket - responsed to two important emails - updated all today’s incident metrics

What I did well

- coordinated well with security personnel - arrived 10 minutes early - had very personable conversations with co workers - Used skills to develop my weaknesses from recent critiques - took my time ensuring access clearance properly - assisted teammate locate individual in system for access

What I missed

- missed ticket creation for lighting outage

What I'll improve

- practice creating temp fobs

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