- completed mandatory training - completed 6 hours of CCTV review for new investigation - escalated 2 incidents - 1 ticket created

- used discernment to identify threats and mitigate risk to offices - Arrived on time - got rest - escalated events in a timely manner - asked the best questions - asked for help when I needed it

- not escalating to N-tech for issues overseas with IDF room

- Take more ownership of the workspace around me - arrive earlier - lead by example - observe and ask questions that make my escalations stronger